Video Testimonials

Customer Reviews & Testimonials

Andrew Chadwick Avatar
Andrew Chadwick
If you’re looking for service, professionalism and price look no further. Survey was meticulous the product excellent and the fitting faultless and friendly. Thanks PDS great job. - 30/05/2024
Kylie Mercer Avatar
Kylie Mercer
Highly recommended PDS Windows. James adjusted some french doors for me that had been poorly fitted by another company. This isn't something the team offer as standard but I think James felt sorry for me! Within an hour, James had adjusted the doors so that they now open and close smoothly and are lockable. James turned a really stressful situation into something easily resolved. I wouldn't hesitate to use them again, I regret not using them in the first place! Thanks again, Kylie - 05/05/2024
Diane hodgson Avatar
Diane hodgson
A huge thank you to PDS. Tom and James made the experience of choosing and design of our windows an easy experience nothing being too much trouble. They were clear with dates and timings with regular updates to keep us informed. Josh and Steve arrived on the first morning to fit the windows and door on what was a day of extreme weather, gales, sun, torrential rain and hail. However they battled on and finished the whole house in two days. Tidy and clean with an eye for a finished detail. We would highly recommend Thank you - 05/05/2024
Mark Hopkins Avatar
Mark Hopkins
Super service and guidance from start to finish. Friendly and helpful. Great job. Would highly recommend. - 05/05/2024
Sarah Wallace Avatar
Sarah Wallace
Great team of fitters, lovely work. neat and clean, managed to fit the windows and dealt with issues and they're great. would recommend PDS to anyone considering new windows. thanks for all the work - 05/03/2024
Martin Wiltshire Avatar
Martin Wiltshire
We contacted PDS Windows when looking for a new door. We designed it ourselves on their site then arranged a quote and for them to come and measure up. We can only say how friendly and efficient they have been. The door was installed yesterday, their fitters were again friendly and efficient. They have been thoroughly professional throughout. Would definitely recommend them and will definitely use them again in future.we are absolutely thrilled to bits with our door. - 05/03/2024
Peter Robinson Avatar
Peter Robinson
We had a great experience with PDS Windows. James and Tom were clear throughout with quoting, costing and talking through our options. It didn't feel salesy at all, which we had experienced elsewhere. We were communicated with before, during and after installation so we knew exactly what and when things were happening. Josh and Steve fitted 40 windows and doors in a week. Which was incredible. In addition to this they were tidy in removing and installing the windows, and cleaned up at the end of each day to a good level, which was great as we have two little kids. I work from home and they interrupted me as little as possible, minimising noise. They were great to chat with and appreciated the occasional coffee (it was a wet and cold week), despite being busy fitting. They were also kind enough to help out with a few unrelated niggles and took time to give advice. Very happy, made a real difference to the house, style and warmth. 100% would use PDS again, wouldn't even consider getting anyone else in. - 05/03/2024
valerie pearson Avatar
valerie pearson
Fantastic lads that fitted our doors ,very polite ,very tidy and the doors look great 😀 - 05/02/2024
Matt Cochrane Avatar
Matt Cochrane
Extremely happy with our new windows from PDS. From start to finish, the team were very friendly and went above and beyond to provide an excellent service for us. Would have no hesitation recommending them and will certainly be using again should we need. - 05/02/2024
Damian Curtis Avatar
Damian Curtis
Top quality work from PDS once again. Thanks to all - 05/01/2024
Kevin Prideaux Avatar
Kevin Prideaux
Fantastic from start to finish. No pushy sales and very polite and courteous. Price was good and the installation team were great. I would highly recommend - 29/11/2023
Joyce Griffiths Avatar
Joyce Griffiths
Replacement window undertaken with no fuss or disruption. House left clean. Window looks great - thank you. Would recommend. - 29/11/2023
Geoff Binnington Avatar
Geoff Binnington
After dealing with around 10 companies who purportedly were specialists in replacing conservatory roofs and having a mixture of nil replies, misinformation and ridiculous fees (both low and high) presented it has been a refreshing change to deal with a company who provided clear information, excellent customer service (both administratively and on site) and good value for money. I would have no hesitation in using them again. - 16/11/2023
Gareth Thompson Avatar
Gareth Thompson
Excellent service provided by both the sales team and the installers. I work in the building trade and can tell a good job from a bad one and I would not hesitate in recommending PDS to any of my customers, which I have already done. - 16/11/2023
A Morris Avatar
A Morris
Exceptional service from start to finish. Good showroom. Tom and James are very knowledgeable and took the time to answer all my questions and show me examples of the different products. They offered advice throughout the decision making and kept me up to date without ever being pushy. Installers Josh and Steve were very friendly and showed great attention to detail throughout the installation. They started when the said they would and completed the works on time. They clearly take pride in the quality of their work and that is really appreciated. It was a pleasure dealing with PDS from start to finish and I am really pleased with the result. My house now has the kerb appeal it deserves. Thank you! - 01/11/2023
Philippa Wild Avatar
Philippa Wild
James and Tom were brilliant helping us to choose the door, great service from start to finish.Fantastic work by Steve and Josh from PDS windows fitting a solidor kitchen door. Excellent service.A very friendly team. - 19/10/2023
Ian Chadwick Avatar
Ian Chadwick
From start to finish it was excellent service. The guys who fitted were very nice and very professional. They made sure we were happy before they left. Would highly recommend - 02/06/2023
Charmaine Marshall Avatar
Charmaine Marshall
Steven and Marcus did a great job replacing an old window in our loft room. They tidied up after themselves and it only took them around and hour and a half. Really polite and professional. Would definitely recommend 🙂 - 02/06/2023
Mark Solomon Avatar
Mark Solomon
Thanks Steve for a fantastic job, very satisfied with the experience - 02/05/2023
Hayley Thurston Avatar
Hayley Thurston
PDS recently fitted a new front door on my home. They were really approachable and communicated throughout. Their showroom meant I could see what I was buying and speak to someone in person to get the best price! - 19/04/2023
Helen Hopkinson Avatar
Helen Hopkinson
PDS fitted a new door for me and provided a fantastic service from start to finish. I started by designing my own door, then submitting for a quote. Jo was straight back with a really competitive quote, arranged a survey with James who answered all my questions, rang me back when I made a mistake with colour on my design. Got a fitting date, Steve and Tom who fitted the door were super friendly and did such a great job. Went back to Jo, regarding some extra keys and she was happy to order me some more.I love my new door, I have recommended PDS to 2 friends already and am now saving up for new windows! - 02/04/2023
Lavin Zoom Avatar
Lavin Zoom
I'm so impressed with the service received. The price is spot on. The two guys who fit the door were so friendly and polite. We will be using PDS when we replace our windows 5⭐️ - 02/03/2023
Kinga Pasko Avatar
Kinga Pasko
Really good customer service, products, installation and after care. Would recommend to anyone. - 02/02/2023
Deborah Wilson Avatar
Deborah Wilson
Really happy with the service received from PDS Windows, from start to finish. From Jo in the office, to James who came out to survey the door and to the installation boys - first class. They took time to clear up after themselves and improved the look of the door on the inside as the previous installation was a bit shoddy. Very pleased with the result. 100% recommend. - 02/12/2022
Stephen Payne Avatar
Stephen Payne
PDS installed a new front and back door. Highly delighted in the quality of the doors and with the installation. The whole service from the company is excellent. Highly recommended. - 02/12/2022
Anne-marie Almond Avatar
Anne-marie Almond
Very neat and tidy, Father and son fitters were brilliant. - 02/12/2022
Ben Garratt Avatar
Ben Garratt
Door installed professionally. Would recommend - 02/12/2022
sharon udy Avatar
sharon udy
First class products fitted by a competent helpful team of Stephen and Tom who took pride in their work. Respectful of property and everything was cleared away and left tidy. Everything is of a high standard, very pleased with the job. Would highly recommend PDS Windows. - 02/11/2022
Kevin Wayman Avatar
Kevin Wayman
Steve and Thomas, fitted my windows , they were friendly and helpful with my queries ,
Teamwork was very good , job done in a professional manner.
Good all round experience with company .
- 17/08/2022
Gail Goldie Avatar
Gail Goldie
A great job done by Steve and Tom you wouldn’t know they had been everything was done to perfection all clean and tidy when they left very pleasant guys - 02/07/2022
Lloyd Sweet Avatar
Lloyd Sweet
Had 4 new windows and a composite door installed and the quality of the products supplied is fantastic. the installation was done quickly and to an amazing quality. The 2 installers fitted everything to what I consider to be a very high standard, checking each item was as per requirements and finishing every detail, plus no mess was left behind. Highly recommend - 15/06/2022
Shab Hussain Avatar
Shab Hussain
Tom, james and his team plus the receptionist are professional and very helpful and friendly plus they have a showroom where you can pop in and see the range of goods they provide, the price is really affordable. Highly recommended - 06/06/2022
Sharon Lock Avatar
Sharon Lock
This is the second time we've used PDS Windows.
We initially had a new door fitted, then most recently a large bedroom bay window. On both occasions we've been very happy with the results. Our window fitters Steve and Tom were fantastic and worked extremely hard to avoid damaging our house render, something we'd had done a few years ago. We were so impressed with the results, you can't tell from the outside that a new window has been fitted at all, which was the goal. The window is a fantastic match to our other bay window and I have no idea how they managed to fit the surround and external windowsill with zero damage to the render. I'd highly recommend them and won't hesitate to return as a repeat customer or to refer them to friends/family.
- 12/05/2022
Chris Bower Avatar
Chris Bower
Very pleased with my new windows. Your workmaen were polite, friendly and efficient. They were careful to protect my stairs and carpets and clear up all the debris etc. The gift basket was greatly appreciated. I would suggest that if unexpected event(s) occur to delay completion of an order, that contact is maintained . This would ensure that the customer is aware of what the situation is, and that you haven't ceased trading. I know that COVID was exceptional but over 4 months passed between payment and installation, with contact having to be made by me. - 28/04/2022
Jill McNamara Avatar
Jill McNamara
PDS Windows recently repaired our front door. They also installed a full set of new windows to our property some years ago and did a very clean and tidy job. They are really professional, reliable and trustworthy. I would highly recommend this friendly family business. - 08/04/2022
Sara Hobbs Avatar
Sara Hobbs
Thank you for our replacement double glazing units, installed today. Great onsite service. Thank you! - 28/02/2022
Des Lilley Avatar
Des Lilley
Steve and Tom arrived on time did an excellent job and cleaned up thourghly after themselves. Very impressed with windows.we like the door that much we have ordered another. I can highly recommend PDS. - 28/12/2021
Arron Robinson Avatar
Arron Robinson
Just had our new front door fitted by Tom and the team at PDS Windows and we are over the moon with not only the product but the level of service we received from PDS. From start to finish they have been excellent and very professional. We will be using PDS Windows again without a doubt and we can't recommend them enough. Thanks Tom and all those at PDS! p.s the little hamper is a very nice touch too! - 28/11/2021
Lynne Horner Avatar
Lynne Horner
Brilliant service from start to finish, fitters were very helpful and cleaned up each day. The hamper was a lovely touch. I would definitely recommend PDS windows - 02/11/2021
Stephen Clapham Avatar
Stephen Clapham
Great company - 28/10/2021
Graham Reid Avatar
Graham Reid
Patio doors replaced last week. What a refreshing change to deal with a truly professional outfit from start to finish. No pushy salesman, excellent installers and helpful and polite office personnel. Will definitely be recommending PDS. - 28/10/2021
philippa Bruce Avatar
philippa Bruce
Recently had my bathroom window replaced by PDS. Would like to thank them for a great job from start to finish. Brilliant communication all the way through. Would highly recommend! Thank you! - 28/09/2021
Really pleased with the work carried out. Courteous and polite manner. Cleaned up after work carried out. Would highly recommend. - 28/09/2021
Mark Cherry Avatar
Mark Cherry
Fitted new downstairs bay window , upstairs bedroom ones and 2 side ones , had to buff out scratches in one but looks fine now . Lovely basket of goodies thank you and would recommend them to other friends/ family - 28/09/2021
caroline drake Avatar
caroline drake
Door arrived ahead of schedule and was promptly and efficiently installed by Steve and Tom on the day stated. They explained how to clean and look after the door and how the locking system worked and they made sure we were completely happy before they left. An excellent service! - 28/09/2021
Tom Lenny Sylwestrowicz Avatar
Tom Lenny Sylwestrowicz
Fantastic service. Will be back to order new doors. - 28/08/2021
Gill Sykes Avatar
Gill Sykes
Ordered and had two outside Solidor doors fitted 28/04/21..... and what a superb experience! The Solidor doors themselves are fantastic quality and would definitely recommend, love the slim profile. The purchase was smooth and what can i say about the fitting of the doors...far above my expectations. Steve & Devon were superb, you would not have known they had been it was that tidy when they left! Iwas really busy, but they checked with me before putting the standard brown sealant around the doors, as they clearly it would not go with my black and white theme!! Its those sort of things that make the difference. Would absolutely recommend from both a quality and service perspective. Well done PDS! - 28/08/2021
David Andrew Straughton Avatar
David Andrew Straughton
We recently had doors and windows fitted by PDS. The fitters were very friendly and worked to a very high standard, clearing up after themselves so well that you would never know they had been .We are so pleased with the result that we would recommend PDS Windows to anyone looking to replace doors or windows. David óf Shipley 2nd April 2021 - 28/08/2021
Rehau Authorised Partner
Solidor Authorised Installer
hich? Trusted Trader
Supa Lite Authorised Installer
Assure Authorised Compliance Installer
DGCOS accredited member